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How to create customer Value and Competitive Advantage: Tesco Case Study

Posted on April 30, 2011 at 5:28 AM Comments comments (0)

Marketing is a means of generating and creating customer value. The value referred to here is the relationship between what is paid for and what is received and how it is perceived by the customer. Value can be quite difficult to determine as it depends on how much the particular product or service is needed by the customer.

For instance customer A may havea greater need than customer B which means that customer A will place a greater value on the product or services offered and is mor...

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Top 10 Reasons for Social Media Marketing

Posted on April 23, 2011 at 1:04 PM Comments comments (0)

Regus Research 2010 found out the following in a study that they conducted to find out if businesses acquire customers through social media.

1.    50%of small businesses acquire new customers through social media

2.    36%of medium size businesses acquire new customers through social media

3.    28%of large businesses acquire new customers through social media

It is commonly stated that social media is widely used to ...

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7 things a Social Media Manager MUST know.

Posted on April 23, 2011 at 12:18 PM Comments comments (0)

Dealing with the core aspect of a business such as sales and customer service can be a challenging and time consuming task, that demands a great deal of time and attention.

However, with the ongoing buzz of social media marketing and the fact that recent survey showed that 50% of small businesses acquire new customers from social media such as Facebook and twitter, many business owner have tried to build an account without any real success.

This is because the time and the dedicat...

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Simple tool to manage mutliple twitter account!

Posted on September 18, 2010 at 2:40 PM Comments comments (0)

Since my friend told me about this tool, it has made my life so easier to manage all my twitter accounts. I though I might as well share it with you. It's very cool and easy to use. Just so you get a clearly picture, I've copied the following features from their website:


  • Schedule tweets across all your Twitter accounts, send DMs to all your followers. Vastly improve your productivity on Twitter.
  • Easily manage multiple Twitter accounts on one single page with you...
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Article Submission Websites

Posted on September 17, 2010 at 7:49 PM Comments comments (0)

Here are some article submission website to get you started om submitting your articles across the internet. Remember to read the terms for each website and to link back to article to your website.

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